December 09 - 10, 2009, Caesars Palace, Las Vegas, NV
Register now to reserve your seat!
Download the Brochure
Become a Customer Management IQ Member and receive our monthly newsletter!
Learn more about sponsor & exhibit opportunities
For media partnership inquiries, please contact Samara Chughtai at samara.chughtai@iqpc.com or call 212-885-2738.
Countdown to Event
Mark Your Calendar
Tell a Colleague
Oracle
Oracle Service Optimization Suite creates cost optimized plans and schedules for service technicians, helping service organizations to dramatically improve their operating efficiencies, service delivery capabilities and profits. Oracle Service Optimization Suite automates and optimizes the scheduling and dispatch of calls using a company's own complex business rules and priorities freeing both dispatchers and service technicians to focus on what is most important – the customer.
Qualtech Systems, Inc Website: www.teamqsi.com
Qualtech Systems, Inc (QSI) offers field service intelligence solutions to OEMs and end users in the commercial and defense space. QSI customers have consistently achieved higher customer satisfaction and improved profitability by optimizing field service operational metrics such as, asset uptime, lead time to act, mean time to repair, first time fix rate, spares consumption rate and work force productivity. QSI’s TEAMS ® software solutions enable optimization of product design for effective field service, provide timely and actionable service intelligence in the field through real time and ondemand monitoring and diagnostics and guide every technician to perform like an expert. Some QSI’s customers include Boeing, FEI, GE, Honeywell, NASA, Orbotech, Pratt & Whitney, Sikorsky, Thales and DoD
SAP
As the world's leading provider of business software, SAP delivers products and services that help accelerate business innovation for our customers. We believe that doing so will unleash growth and create significant new value – for our customers, SAP, and ultimately, entire industries and the economy at large. Today, customers in more than 120 countries run SAP applications – from distinct solutions addressing the needs of small businesses and midsize companies to suite offerings for global organizations.
360 Scheduling Website: www.360scheduling.com
360 Scheduling is the world’s leading supplier of mobile workforce scheduling. 360 Dynamic Scheduling Engine, its flagship product, is the only optimizer on the market capable of massively scalable true real-time operation and is designed to operate in an enterprise-class Service Oriented Architecture environment.
In addition to real-time route planning and optimization, 360 Dynamic Scheduling Engine offers predictive deployment capabilities, demand forecasting, performance analysis and resource profiling.
360 Dynamic Scheduling Engine has been adopted by many vendors of Mobility and Service Management applications as the industry’s benchmark scheduling engine.
To learn more about 360 Scheduling please visit www.360scheduling.com
Velocitor Solutions Website: www.velsol.com
Velocitor Solutions is a leading enterprise mobility firm specializing in the design, development and deployment of mobile and wireless software solutions. Combining comprehensive business process analysis and methodologies designed specifically for mobile initiatives, Velocitor ensures its clients gain a significant return on their technology investment. Through its mobility solutions, Velocitor has helped improve the productivity, efficiency and customer service offerings for companies in a variety of industries with field forces ranging from 50 to over 4,000 mobile users.
[ Register Now ]