Confirmed Speakers

  • Erik Alberts
    Senior Manager, Service Operations Customer Assurance
    Cisco Systems, Inc.
  • Paul Davy
    Manager, Field Service
    MDS AT
  • Richard Springer
    Vice President, Customer Service
    Tomotherapy
  • Dennis Pappas
    Senior Director of Service Operations
    Hologic

Transforming traditional workforce management strategies into cost-cutting best practices in today’s economy

The current economic climate has exacerbated the need for improved resources and workforce management strategies. As a result, IQPC is announcing the launch of the 3rd Annual Field Workforce Optimization Summit being held in Las Vegas, NV on December 9-10, 2009.

Attendees at this event will have access to true best practices and knowledge of the most effective tools for enhancing workforce productivity, technology integration and cost cutting initiative in today’s economy.

The Field Workforce Optimization Summit provides extended sessions on leveraging mobile solutions, retaining talent after corporate restructuring, advancements in GPS and exploring strategies to avoid technician rollout while cutting costs.

Who Will You Meet?

You will have the unique opportunity to network with an audience of professionals from manufacturers of medical, semiconductor, office, industrial, telecommunication, transportation, construction equipment and more. Meet with:

  • VP of Service
  • VP of Field Service
  • VP of Service Operations
  • VP of Field Support
  • Customer Support
  • Director of Service Technology
  • Director of Service Parts Logistics

Who Should Attend

  • Field Service
  • Technical Support
  • Customer Service
  • Customer Satisfaction
  • Quality
  • Reliability Engineering
  • Support/Call Center
  • Product Marketing
Sponsors Media Partners
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[ Register Now ]